At Benco Dental, 86 percent of employees say their workplace is great.

EMPLOYEE RATINGS

     

This review is based on 1003 employee surveys, with a 90% confidence level and a margin of error of ± 1.48. It was published on Sep 7, 2018. 11668 Visitors

What Employees Say

I am able to take time off from work when I think it's necessary.
90%
 
I feel good about the ways we contribute to the community.
89%
 
Our facilities contribute to a good working environment.
89%
 
I'm proud to tell others I work here.
88%
 
I believe management would lay people off only as a last resort.
87%
 

What They Do

We asked Benco Dental to explain what they do. Here is what they had to say.

BENCO DENTAL DESCRIPTION: While the 3rd largest dental supply company in the U.S., we are the largest family-owned supplier of dental supplies, equipment and services to the dental community.  We hire great people who provide top-flight, one-stop service to our customers!

About this Company

Website: www.benco.com Industry: Health Care
US Headquarters: Pittston - This is Benco Dental's Home Office location, which houses our state of the art distribution center and the largest dental showroom (25 operatories) in North America (we also have operatory showrooms in California and Texas), Pennsylvania, 18640 US Sites: 48
Major Locations: Pittston, Pennsylvania, 18640; Flower Mound, TX, home of our newest distribution center and dental showroom, Texas, 75028; Fort Wayne, Indiana, Indiana, 46808; Fulton, MD, Maryland, 20759; Houston, TX, Texas, 77095; Orlando, Florida, 32714 US Employees: 1,468
Corporate Structure: Partnership; Private Founded: 1930

Benco Family Picnic July 2018

Perks and Programs

We asked Benco Dental to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • COMMUNICATION PRACTICES: Benco believes that two-way communication is a vital part of our success. For this reason, we leverage a number of initiatives to share and gather information. Some of these include Coffee with the Cohens (In person & Conference Calls), Daily Team Huddles, annual State of the Company Meetings, 20+ Lunches with Senior Leaders, Regional Meetings & Co-Travels (ride along) with Senior Leaders/Sales Team Members, and more! *New for 2018 are recently commissioned enhancements to our Communications & Collaboration Platforms; enhancing the remote accessibility of company information and making it easier to virtually communicate under one domain. This includes a company intranet page, functional team pages and instant messaging technology. In addition, our IdeaBank Program (composed of internally developed software), gathers real-time ideas from associates, all analyzed within 30 days. Over 400 associate ideas are implemented on an annual basis to improve processes, safety, work environments, customer satisfaction, etc.!
  • GENEROUS 401(K) and PROFIT SHARING: Benco Dental strives to continuously enhance our 401(K) Plan for all associates! In addition to matching 50% on the first 8% of associate contributions, Benco also provides a $1,000 Qualified Non-Elective Contribution (QNEC) for associates every year. While the general match vests over 5 years, the QNEC is immediately vested. Over the recent years, Benco began an increased auto-enrollment and auto-escalation for associates. Currently, auto-enrollment for new hires is 4% and auto-escalation for existing associates is 1% per year until reaching 4%. Our Senior Leadership Team believes this is an excellent investment in our associates' futures even though it requires increased Benco funding due to the match. In addition, Benco pays out 5% of pre-tax profit to associates as profit sharing each year. The most recent associate payout was an average of $737!
  • FAMILY FRIENDLY PRACTICES: Benco Dental, as family-owned company proudly offers an extensive number of family-friendly programs. A sampling of the programs offered include: Two full weeks (formerly one week) of maternity/paternity pay and one day for grandparents and $3,000 in adoption assistance. We also support an Associate Emergency Fund for associates facing difficult situations that include scenarios such as family illness, house fire, natural disaster losses, etc. Associates also have the ability to donate paid time off to co-workers during a time of need. For new mothers we also have a Lactation Program that includes a remodeled, dedicated/private room for mothers.
  • HEALTH & WELLNESS PROGRAM: Benco maintains an award-winning Wellness Program that drives numerous initiatives each year in an effort to improve and/or maintain the health of our associates. Some of our most recent initiatives include annual physical exams/blood work, biometric screenings, Life Line services, mobile mammograms, thyroid screenings, weight loss programs such as Weight Watchers and Real Appeal, health fairs, a walking program, flu shots, etc. In addition, our Rally Health Program provides a person's 'Rally Age', based on completion of a health assessment, also suggesting 'missions' to undertake to improve overall health.
  • GIVING BACK TO OUR COMMUNITIES: Benco’s Community Boosters Program brings together associates from all over the country for charitable causes! Our associates continue to amaze us with their generosity, with a total of 2,852 hours were logged by associates in 2017, up nearly 25% from 2 years ago. A recent United Way Campaign collected $55,137 in pledges from associates. This amount was then matched by the Benco Family Foundation and resulted in Benco receiving mentions in four United Way Top Ten categories (#1 Highest Corporate Gift, #4 Highest Employee Campaign, #4 Highest number of Leadership donations, #5 Highest number of loyal contributors). NEW for Benco in 2018: The United Way of Lackawanna and Wayne Counties honored Benco with their highest honor, the Spirit of Caring Chairman’s Award. Overall, the Benco Family Foundation dedicates approximately 5% of pre-tax profit to charity. One of our Values is: "We give back to the communities & families we serve."
  • PROGRESSIVE BENEFITS PROGRAM: Benco Dental is constantly seeking feedback from associates and outside sources to improve our benefit offerings. For example, we now provide a health premium 'subsidy' for associates earning $55k or less (increased from $52k last year). This subsidy is $480 (individual) or $960 (family) per year. We also did not pass on any cost increase to associates for 2018, and only a small increase in 2017, without making any plan design changes. Our Wellness Program continues to expand and have a positive impact on claims. Our Rally Health program includes a health assessment that results in the person's 'Rally Age', based on their overall health. The dental plan was enhanced in 2016 to include white fillings and an increase from $1,200 to $1,500 maximum annual benefit. Our ‘Associate Assistance Program’ is free of charge. It includes free reference information on a variety of topics.
  • PRO-ACTIVE, TRANSPARENT COMPENSATION STRUCTURE: We have revised our Profit Sharing Plan, which now provides additional shares to associates based on grade level/contributions. In 2016 and 2017 Benco undertook a massive review/analysis of the entire wage/salary structure, with the goal of outside competitiveness and internal equity. This study resulted in pay increases for approximately 200 associates, and a total spend of almost $400,000 in base pay increases, which will be repeatable each year. We will also demonstrate greater transparency in our wage/salary structure by including the job grade with all job postings. We have recently revised our bonus structure for directors and are currently in midst of reviewing our bonus structure for additional enhancements to all levels within the organization, including individual contributors.
  • SAFE WORKPLACE: Benco has a long history of being known as having a 'Safety Culture', and in fact, we recently were nominated by our insurance carrier for an industry safety award in which we received an honorable mention through Risk & Insurance magazine. We have positive worker's compensation modification factors, flat to lower work-related injuries (despite more associates each year), and a growing list of initiatives to enhance associate safety. Some include our transition to using moving companies to transport heavy equipment rather than having our skilled equipment support technicians do this lifting, and establishment of a Benco Accident Review Committee (BARC), which reviews all motor vehicle accidents with the involved parties. New this year we have implemented a company-wide workplace violence program and held the 1st annual safety awareness day with vendor and associate participation.
  • THE LUCY HOBBS PROJECT: The Lucy Hobbs Project has an internal associate component with the intent to embrace gender equality, allowing Benco Dental to effectively serve an increasingly diverse customer base, and connect all of our associates to the Lucy Hobbs Project (the external program that focuses on women in dentistry). The Pillars of our program are Networking, Innovation & Giveback. Various educational programs are offered to associates, with nationally known guest speakers. The Lucy Hobbs Connection also involves a number of 'Giveback' initiatives, which fits nicely with Benco's Culture.
  • OPPORTUNITIES TO LEARN AND GROW: We continuously enhance our Learning & Development program based on associate feedback, with a wide-variety of courses, both in person and virtual. The classes are categorized in the following areas: Leadership, Aspiring Leaders, Professional Development, Technical. There are 2 newly added roles this year; a Learning & Development Director and Equipment Support Trainer resulting in 4 dedicated training roles including IT and Sales trainers. New for 2018; the 'Benco Leadership Forum’, an educational opportunity for Benco Leaders. The program includes Benco family culture, servant leadership, coaching techniques, crucial conversations and loyalty. Investment in ‘Director Development’. This includes strategic planning, execution and goal alignment. ‘Regional Sales Management’ education. A year-long partnership with the University of Houston’s Sales Excellence Institute to improve sales coaching skills. CEB (Corporate Executive Board) Manager Workshop Success Series. A series of leadership courses to drive associate engagement. Lastly, our successful mentoring program continues with over 100 pairings.

COMPENSATION BY THE NUMBERS

85% Company-paid health coverage for employees 75% Company-paid health coverage for dependents
70% Company-paid health coverage for part-timers 20 hours Weekly hours required for part-timers to receive health insurance
$5,250 Average Tuition Reimbursement
Lucy Hobbs Celebration

WORK-LIFE BALANCE BY THE NUMBERS

25 days Paid time off after one year of full-time employment 20 days Paid time off after one year of part-time employment
Set days Paid sick days after one year of full-time employment 7 Days Paid time off as of first day of full-time employment
7 days Paid time off as of first day of part-time employment

WORK-LIFE BALANCE PROGRAMS

  • Flexible schedule (60% use it)
  • Telecommute option (60% use it)
  • Compressed work weeks (30% use it)
  • Subsidized On- or Off-site Fitness (60% have access)
  • Medical facilities (only at headquarters)
  • Onsite Amenities (ATM, blood pressure monitor, free coffee service, computer stations for personal use, electric car docking stations, fitness classes, massages, self enrichment classes, personal medical supply cabinets, wellness classes (health and financial).)

FAMILY CARE BY THE NUMBERS

130 days Job-protected maternity leave (including FMLA/STD) 10 days Fully-paid maternity leave (does not include personal vacation or paid time off)*
60 days Average length of maternity leave new mothers take130 days Job-protected paternity leave (including FMLA)
10 days Fully-paid paternity leave (does not include personal vacation or paid time off)*10 days Average length of paternity leave new fathers take
$3,000 Adoption benefit130 days Job-protected parental leave for adoptive parents (including FMLA)*
10 days Fully-paid parental leave for adoptive parents (does not include personal vacation or paid time off)
*Employees are not required to use all their personal paid time off before taking parental leave. All employees are eligible for parental leave benefits.

FAMILY CARE PROGRAMS

  • Lactation room(s)
  • Paid sick leave to care for a child or relative

HEALTH INSURANCE COVERS

  • Mental health care
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)
  • Fertility treatments

Community and Environmental Impact

$88,970 Total company-matched employee donations in last year Continuous Improvement Lead Leads environmental impact team
Third-Party Conducted Environmental impact audit 1 LEED certified building(s)
Yes Sustainable commuting program Yes Renewable energy program
Yes Carbon offset program Yes Recycling program

Diversity

  • Written policy prohibits discrimination based on (at a minimum) age, disability, race/ethnicity, religious beliefs, gender and sexual orientation
  • Formal programs (such as resource groups, mentorship, networking, or other affinity groups) support professional development for: Women
  • Non-birth parents in same-sex relationships can take parental leave

Leadership Diversity

 

Workforce Diversity

 
Annual BBQ Summer 2018-Managers Serving Lunch

DEMOGRAPHICS

 
Benco Equipment Support Technicians help with Hurricane Harvey Impacts

How to Get Hired

We asked Benco Dental for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

When you join the Benco Family, you commit to giving your best effort every day- we start by looking for this characteristic. Beyond education and prior job experience we expect prospective associates to be consistently effective at their job and focused on a high caliber of quality. Key characteristics include integrity-earns trust and respect of co-workers through their actions, resourcefulness-creatively finds ways to solve problems, self-awareness-understands personal strengths & weaknesses, team player-does what’s best for the company, customer service focus- external & internal and curiosity-continuously questions and learns. We also look to our values: We earn & cherish our sterling reputation every day. We assume positive intent, always. We empower great people to do great work. We give back to the communities & families we serve. We begin each initiative by asking, 'what does the customer want?' & we improve each process by asking 'why' again and again. And.....we smile! 

What can prospective employees do to get your attention?

As a prospective associate the key to gaining Benco Dental’s attention is to demonstrate our Benco Values. They include having a track record of volunteerism and charity work; having a history of consistently working to improve oneself and the organization worked in; having former managers as references who enthusiastically endorse the person's character, work ethic and accomplishments; having numerous examples of teamwork & collaboration with co-workers; having a list of accomplishments from former jobs; having a customer service mentality. Benco receives over 20,000 applications on a yearly basis. As a result, it's also important to accurately and completely finish the employment application including any pertinent information (such as a resume/references), putting your best foot forward.  Prior to being interviewed, do your homework-know Benco. Bringing along prior work examples is always an added touch of personalization!

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

Over the past year we have had a continuous focus on our Inside Sales Department. With the initial success this Department achieved, this focus remains throughout the foreseeable future. We are also continuing to increase our base of sales associates across the United States to focus on our consumable supply sales growth and support the future business needs in growing regions, such as the West Coast. In addition, all other departments supporting our sales and service growth continue to recruit heavily.

What should interested candidates do to find out more and get started?

Candidates interested in a career with Benco Dental can go to benco.com/careers.  The Benco Careers site allows candidates to review open positions, complete an online application and attach a resume.  Even when there are no open positions that interest a candidate, he/she can submit a resume to a Benco 'Talent Network'.  Examples include Sales & Equipment Support (both by geographic district), Finance, Marketing, Purchasing, Culture & People, Information Technology, Contact Center, Interns, etc.  The idea behind the Talent Networks is to allow interested candidates to submit their resume for future opportunities.  The Culture & People Talent Specialists review these submissions on a regular basis to be prepared when opportunities develop.  Also, you can find our job openings on Indeed, LinkedIn, and similar sites.  Benco participates in a number of Job Fairs (in person and virtual), and hosts a Job Fair at the Home Office each year.

hiring Outlook

340 Forecasted positions to fill in coming year 12% Job Growth
26,901 Total job applicants 16% New hires by employee referrals
11% Openings filled by current employees 18 Recent graduates hired
13% Voluntary turnover for full-time employees 59% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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