At Benco Dental, 89 percent of employees say their workplace is great.

EMPLOYEE RATINGS

     

This review is based on 716 employee surveys, with a 90% confidence level and a margin of error of ± 2.14. It was published on Sep 14, 2016. 6465 Visitors

What Employees Say

I am able to take time off from work when I think it's necessary.
92%
 
Our facilities contribute to a good working environment.
92%
 
I feel good about the ways we contribute to the community.
91%
 
I'm proud to tell others I work here.
90%
 
When I look at what we accomplish, I feel a sense of pride.
90%
 

What They Do

We asked Benco Dental to explain what they do. Here is what they had to say.

BENCO DENTAL DESCRIPTION: While the 3rd largest dental supply company in the U.S., we are the largest family-owned supplier of dental supplies, equipment and services to the dental community.  We hire great people who provide top-flight, one-stop service to our customers!

About this Company

Website: www.benco.com Industry: Health Care
US Headquarters: Pittston - This is Benco Dental's Home Office location, which houses our state of the art distribution center and the largest dental showroom (25 operatories) in North America (we have another 25 operatory showroom in California), Pennsylvania US Sites: 65
Major Locations: Pittston, Pennsylvania; Flower Mound, TX, home of our newest distribution center and dental showroom, Texas; Fort Wayne, Indiana, Indiana; Fulton, MD, Maryland; Houston, TX, Texas US Employees: 1,357
Corporate Structure: Partnership; Private Founded: 1930

Benco Dental has been awarded:

Best Workplaces in Health Care 2017 (ranked 29)

Best Workplaces in Health Care 2016 (ranked 20)


Benco associates took the opporunity to see, touch, and demo energy efficient household products when the Friedman Electric

Perks and Programs

We asked Benco Dental to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • COMMUNICATION PRACTICES: Benco believes that two-way communication is critical to our success. To that end, we utilize a number of initiatives to share and gather information from associates. Some of these include Coffee Meetings & Conference Calls with the Cohens, State of the Company Meetings, Lunch with Senior Managers, Regional Meetings & Co-Travels with Senior Managers/Sales Team Members, to name a few. In addition, our IdeaBank Program (with revised, internally developed software), gathers ideas from associates, which are analyzed within 30 days. Approximately 400 associate ideas are implemented most years to improve processes, safety, work environment, customer satisfaction, etc.!
  • GENEROUS 401(K) and PROFIT SHARING: Benco Dental has continued to enhance the 401(K) Plan for associates! In addition to matching 50% on the first 8% of associate contributions, Benco also provides a $1,000 Qualified Non-Elective Contribution (QNEC) for associates every year. While the general match vests over 5 years, the QNEC is immediately vested. In addition, Benco began and increased auto-enrollment and auto-escalation in recent years. Currently, auto-enrollment for new hires is 4% and auto-escalation for existing associates is 1% per year until reaching 4%. While this requires increased Benco funding due to the match, Senior Management believes this is an excellent investment in our associates. In addition, Benco pays out 5% of pre-tax profit to associates as profit sharing each year.
  • FAMILY FRIENDLY PRACTICES: As a family-owned company, Benco Dental offers a number of family-friendly programs. Some of these include: a full week of maternity/paternity pay (and one day for grandparents), $3,000 in adoption assistance, associate affinity/resource groups for New/Expecting Parents, Parents of School Age Children, as well as Caregivers. We also have an Associate Emergency Fund for associates facing difficult situations, such as family illness, house fire, etc. Associates may also donate paid time off to co-workers in need. We also have a Lactation Program, including a remodeled, dedicated room for mothers.
  • WELLNESS PROGRAM: Benco's award-winning Wellness Program encompasses numerous initiatives to improve and/or maintain the health of associates. Some of these include an annual physical exam/blood work, as well as Life Line, mobile mammograms, weight loss, health fair, walking program, flu shots, vision & hearing exams, etc. Our new Rally Health Program provides a person's 'Rally Age', based on completion of a health assessment. It also suggests 'missions' to undertake to improve overall health.
  • GIVING BACK TO OUR COMMUNITIES: Benco's Community Boosters Program involves associates across the country! For 2015, a total of 2,289 hours were logged by dedicated associates (up from 1,935 in 2014). Through June 2016, we are already at 1,148 hours, so we're on our way to the goal of 2,400 hours of volunteer time for the year! In addition to 'giving back' through various volunteer efforts, Benco's associates are very generous, as evidenced by pledging approximately $55,000 to the most recent United Way Campaign. This amount was then matched by Benco Dental! Overall, the Benco Family Foundation dedicates approximately 5% of pre-tax profit to charity.  One of our Values is: "We give back to the communities & families we serve."
  • PROGRESSIVE BENEFITS PROGRAM: Benco Dental is constantly seeking feedback from associates and outside sources to improve our benefit offerings. For example, we now provide a health premium 'subsidy' for associates earning $52k or less. This subsidy is $480 (individual) or $960 (family) per year. We also did not pass on any cost increase to associates for 2016, nor did we make any plan design changes. Our Wellness Program continues to expand and have a positive impact on claims. The dental plan was enhanced in 2016 to include white fillings and an increase from $1,200 to $1,500 maximum annual benefit.
  • PRO-ACTIVE, REVISED WAGE STRUCTURE: In order to ensure our compensation structure was competitive, Benco undertook a massive review/analysis of the entire wage/salary structure, with the goal of outside competitiveness and internal equity. This study resulted in pay increases for approximately 200 associates, and a total spend of almost $400,000 in base pay increases, which will be repeatable each year. We will also demonstrate greater transparency in our wage/salary structure by including the job grade with all job postings.
  • SAFE WORKPLACE: Benco has a long history of being known as having a 'Safety Culture'. We have positive worker's compensation modification factors, flat to lower work-related injuries (despite more associates each year), and a growing list of initiatives to enhance associate safety. Some include our transition to using moving companies to transport heavy equipment rather than having our skilled service techs do this lifting, and establishment of a Benco Accident Review Committee (BARC), which reviews all motor vehicle accidents with the involved parties.
  • THE LUCY HOBBS CONNECTION: The Lucy Hobbs Connection is an internal associate program with the intent to embrace gender equality, allowing Benco Dental to effectively serve an increasingly diverse customer base, and connect all of our associates to the Lucy Hobbs Project (the external program that focuses on women in dentistry). The Pillars of our program are Networking, Innovation & Giveback. Various educational programs are offered to associates, such as "Taking Chances", presented by Dr. Anitra McShea. Her message: It can be difficult to know if/when we should take chances to pursue our hopes and vocational dreams. Oftentimes, we simply admire the successes of others but never take the time or initiative to pursue our own aspirations. The Lucy Hobbs Connection also involves a number of 'Giveback' initiatives.
  • OPPORTUNITIES TO LEARN AND GROW: Due to feedback from past Best Places to Work surveys (FORTUNE/PA), we have significantly enhanced our Learning & Development Program over the last three years. We hired both an IT Training Professional and Learning & Development Professional to conduct a wide-variety of work and non-work related classes, both in person and virtual. Some examples of classes include Accountability (work related) and Avoiding Identity Theft (non-work related).

COMPENSATION BY THE NUMBERS

50% 401(k) match of employee's contribution, up to 4% of an employee's salary85% Company-paid health coverage for employees
75% Company-paid health coverage for dependents 70% Company-paid health coverage for part-timers
20 hours Weekly hours required for part-timers to receive health insurance $5,250 College Tuition Reimbursement

COMPENSATION PROGRAMS

  • 401(k)
  • Pre-tax savings account

PERKS TO MAKE LIFE EASIER

  • Free beverages during the day
  • Take-home meals on a regular, daily basis
  • On-site package/mailing service
  • Discount ticket sales
  • Car wash
  • Convenience store
  • Dry cleaning
  • Personal travel service
  • Subsidized lunch on a regular, daily basis
  • Personal concierge service
  • Massage therapy
  • Fitness classes
  • Weight watchers meetings
  • Vehicle maintenance
  • Banking
The sibling rivalry of Rob & Christina Hernandez heated up the Annual March Madness Basketball Tournament.

WORK-LIFE BALANCE BY THE NUMBERS

25 days Paid time off after one year of full-time employment 20 days Paid time off after one year of part-time employment
Set days Paid sick days after one year of full-time employment 4 weeks Paid sabbatical after 1 year(s)
26 weeks Unpaid sabbatical after 1 year(s)

WORK-LIFE BALANCE PROGRAMS

  • Flexible schedule (40% use it)
  • Job sharing (1% use it)
  • Phased retirement planning (1% use it)
  • Telecommute option (40% use it)
  • Compressed work weeks (5% use it)

FAMILY CARE BY THE NUMBERS

130 days Job-protected maternity leave5 days Fully-paid maternity leave (does not include personal vacation or paid time off)
60 days Average length of maternity leave new mothers take130 days Job-protected paternity leave
5 days Fully-paid paternity leave (does not include personal vacation or paid time off)5 days Average length of paternity leave new fathers take
$3,000 Adoption benefit130 days Job-protected parental leave for adoptive parents
5 days Fully-paid parental leave for adoptive parents (does not include personal vacation or paid time off)
*Employees are not required to use all their personal paid time off before taking parental leave. All employees are eligible for parental leave benefits.

FAMILY CARE PROGRAMS

  • Lactation room(s)
  • Paid sick leave to care for a child or relative
  • Elder care resources

HEALTH INSURANCE COVERS

  • Medical care
  • Vision care
  • Mental health care
  • Fertility treatments
  • Dental care
  • Prescription drug subsidy
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)

ONSITE HEALTH BENEFITS

  • Breast cancer screening
  • Blood pressure screening
  • Fitness center (at some locations)
  • Cholesterol tests
  • Flu shots
  • Medical facilities (only at headquarters)

Community Involvement & Philanthropy

40 hours Paid time off to volunteer $68,810 Total company-matched employee donations in last year

Diversity

  • Formal programs support professional development for: Women
  • Married employees in same-sex or heterosexual relationships receive the same benefits
  • Non-birth parents in same-sex relationships can take parental leave

Executive Diversity

 
Benco associates enjoy the Annual Winter Appreciation Gala.

Demographics

 
Benco associates gather to watch the championship match of the Annual Horseshoe Tournament.

How to Get Hired

We asked Benco Dental for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

We look for a number of characteristics beyond education and job experience when assessing who will be a great fit for Benco Dental.  We start with our Values: We earn & cherish our sterling reputation every day. We assume positive intent, always. We empower great people to do great work. We give back to the communities & families we serve. We begin each initiative by asking, 'what does the customer want?' & we improve each process by asking 'why' again and again. And.....we smile!  Additional characteristics include:  Integrity: Earns trust & respect of co-workers through their works and actions. Resourcefulness: Creatively finds ways to solve problems.  Self-Awareness:  Understands personal strengths & weaknesses; openly accepts feedback. Team Player: Does what's best for the company rather than self.  Customer Service Focus: External & internal.  Curiosity: Has a need to continually question and learn.

What can prospective employees do to get your attention?

Prospective associates can get Benco Dental's attention in a number of ways: Demonstrate the Benco Values:  Having a track record of volunteerism and charity work; Having a history of consistently working to improve oneself and the organization worked in; Having former managers as references who enthusiastically endorse the person's character, work ethic and accomplishments; Having numerous examples of teamwork & collaboration with co-workers; Having a list of accomplishments from former jobs; Having a customer service mentality. On a more basic level, it's also important to accurately and completely finish the employment application and include any pertinent information, such as a resume/references.  Benco receives approximately 16,000 applications each year, so it's imperative to put your best foot forward.  Prior to being interviewed, do your homework so that you have some knowledge of Benco.  Bringing work samples is also a nice touch!

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

As part of our ongoing growth, we will primarily be hiring sales and service associates.  Just in the past two months, one of our main competitors terminated 200 sales people.  We recently hired 50 of them and will be continuing to interview others who decide that Benco is the better 'fit'.  Increasing sales hires means that we will also be hiring a similar number of service technicians to complement this new business.  In addition, we'll continue to focus on IT positions to support our ongoing efforts to provide the industry's best online experience for our customers.  Needless to say, other Home Office departments will also continue to grow to support our sales and service efforts.  Overall, Benco added over 100 positions in the past 13-14 months, and we may see similar growth over the next 12 months.

What should interested candidates do to find out more and get started?

Candidates interested in a career with Benco Dental can go to benco.com/careers.  The Benco Careers site allows candidates to review open positions, complete an online application and attach a resume.  Even when there are no open positions that interest a candidate, he/she can submit a resume to a Benco 'Talent Network'.  Examples include Sales & Service (both by geographic district), Finance, Marketing, Purchasing, Culture & People, Information Technology, Call Center, Interns, etc.  The idea behind the Talent Networks is to allow interested candidates to submit their resume for future opportunities.  The Culture & People Talent Specialists review these submissions on a regular basis in order to be prepared when opportunities develop.  Also, you can find our job openings on LinkedIn, Monster and similar sites.  Benco participates in a number of Job Fairs (in person and virtual), and hosts a Job Fair at the Home Office each year.

hiring Outlook

450 Job openings forecast for coming year 4% Job Growth
33 Average applicants per opening 14,500 Applications received
349 Positions filled in past year 19% New hires by employee referrals
127 New positions created 77 Jobs filled by current employees
Yes Recruits on college campuses 8 New graduates hired
9% Voluntary turnover for full-time employees 24% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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