At Auto-Owners Insurance Company, 85 percent of employees say their workplace is great.



This review is based on 1485 employee surveys, with a 90% confidence level and a margin of error of ± 1.74. It was published on Sep 21, 2016. 10661 Visitors

What Employees Say

I believe management would lay people off only as a last resort.
I am able to take time off from work when I think it's necessary.
People celebrate special events around here.
People care about each other here.
I'm proud to tell others I work here.

What They Do

We asked Auto-Owners Insurance Company to explain what they do. Here is what they had to say.

We have been in business for over 100 years and are a leading provider of property and casualty insurance products.  We sell our products solely through over 6,200 independent agencies in 26 states.

About this Company

Website: Industry: Financial Services & Insurance
US Headquarters: Lansing, Michigan US Sites: 88
Major Locations: Charlotte, North Carolina; Draper, Utah; Duluth, Georgia; Lakeland, Florida; Lima, Ohio; Marion, Indiana; Peoria, Illinois; Tallahassee, Florida; Traverse City, Michigan; White Bear Lake, Minnesota US Employees: 4,525
US Revenues: $6,474.9 million Worldwide Revenues: $6,474.9 million
Corporate Structure: Private Founded: 1916

100th Anniversary - Associate Charitable Contributions

Perks and Programs

We asked Auto-Owners Insurance Company to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Less than 40 Hour Workweek: The standard workweek for all Auto-Owners associates is 37.5 hours. While 37.5 hours is our standard workweek, associates at times will work more than the 37.5 in order to get the job done and provide the best service possible to our customers.
  • Flexible Work Hours: Many associates are able to work hours outside of our typical 8:00 - 4:30 workday. All associates are required to be at work during certain core hours and what flexible hours an associate may be able to work will be dependent on the needs of their department.
  • Company Fun Events: On an annual basis, Auto-Owners sponsors family fun nights at local minor league baseball games. Associates and their families are invited to a meal before the game and are provided tickets to the game. Other company events include: company sponsored intramural sports leagues (golf, baseball, basketball, etc.), periodic prize giveaways for participating in charitable giving events, and an annual snow pile melt guessing contest.
  • Community Support and Involvement: Auto-Owners and its associates are actively involved in local communities. As a company, Auto-Owners makes charitable donations to many organizations. In celebration of our 100th anniversary, Auto-Owners donated over 1 million dollars to local basic needs organizations. Many associates donate their time and money to different charitable organizations throughout the year and also participate in many charitable events such as walks, 5Ks, etc.
  • Associate Education Programs: The insurance industry is constantly changing and Auto-Owners encourages all of its associates to keep learning. Associates have access to many educational programs and can earn many different designations. Auto-Owners pays for the cost of the exams and study material and also does not require the associate to use any vacation or personal time to take an exam. Associates who earn a designation are also eligible for an educational bonus.
  • Associate Opportunities: Auto-Owners' main focus is to promote from within the company. This creates opportunities for associates to grow and work within many different areas throughout their careers. Even our management-level positions are held by associates who have been with the company for a number of years. Most of our upper-level management associates have over 20 years of service with the company.
  • Family Atmosphere: Auto-Owners is a large company with a small company feel. You will often hear associates talk about their "Auto-Owners Family" and how much we all care about each other. Associates often develop longstanding professional relationships with their co-workers and will stay in contact with each other even as they move between departments and even between states.
  • Associate & Management Interaction: Management at all levels is encouraged to have an open-door policy. Everyone in the Company, including the CEO, President and all other Senior Officers, answers their own phones and email. Associates know they can call anyone in the Company directly and have a conversation with them.
  • Wellness Program: Auto-Owners cares about the health of its associates. Our wellness program includes optional participation in a health questionnaire to assist associates in evaluating their health and provides suggested improvements. Associates have the option to consult with a health coach. Auto-Owners also arranges for wellness speakers to present a variety of topics to associates.
  • Dining Center: Associates in the Lansing, MI area have access to a newly remodeled dining center that provides a variety of food choices and also provides a relaxed atmosphere for associates to enjoy their lunch hour with their co-workers, friends, and even family members.


100% 401(k) match of employee's contribution, up to 3% of an employee's salary100% Company-paid health coverage for employees (Based on premium cost for full time employees for certain deductible options.)
66% Company-paid health coverage for dependents (Based on premium cost for full time employees for certain deductible options.)


  • 401(k)
  • Health insurance for retirees
  • Pre-tax savings account


  • Subsidized lunch on a regular, daily basis
  • Discount ticket sales
  • Dry cleaning
  • Take-home meals on a regular, daily basis
  • Convenience store
  • Banking
Associates at a 100th Anniversary Celebration


21 days Paid time off after one year of full-time employment 13 days Paid time off after one year of part-time employment
6 days Paid sick days after one year of full-time employment


60 days Job-protected maternity leave50 days Average length of maternity leave new mothers take
60 days Job-protected paternity leave10 days Average length of paternity leave new fathers take
$2,500 Adoption benefit60 days Job-protected parental leave for adoptive parents


  • Lactation room(s)
  • Paid sick leave to care for a child or relative


  • Medical care
  • Vision care
  • Mental health care
  • Dental care
  • Prescription drug subsidy
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)


  • Cholesterol tests
  • Flu shots
  • Blood pressure screening
  • Complete biometric screening

Community Involvement & Philanthropy

$1,636,071 Philanthropic donations in last year $76,700 Total company-matched employee donations in last year


  • Married employees in same-sex or heterosexual relationships receive the same benefits
  • Non-birth parents in same-sex relationships can take parental leave

Executive Diversity

J.D. Power Award Celebration


Associates attending NASCAR driver Martin Truex Jr.'s visit to Home Office

How to Get Hired

We asked Auto-Owners Insurance Company for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

A prospective Auto-Owners associate would be a great cultural fit if we believe they will make our Company better and their personal values align with our Company Core Values.  Candidates should have a passion for learning, a spirit that makes us believe they would be engaged in fulfilling our goals and a desire to provide outstanding customer service.

What can prospective employees do to get your attention?

Prospective associates should submit enough information with their employment application that we can see the skills and talents they could bring to our organization to make us better.  We invite all applicants to submit a video interview if they choose.  We recommend doing this as it helps us see an applicant’s communication style and give us more information about them based on how they answer the video interview questions.  Communication skills and the ability to form relationships are essential to being an effective member of our team.  Prospective associates need to demonstrate they can learn and have an interest in continuing to learn.  We want them to enjoy challenge and be willing to challenge the Company. 

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

We hired over 600 new associates last year and expect we will continue hiring about that same number this year.  We are a growing company with new positions being added as well as openings being created because current associates are earning new opportunities.  We are always hiring for entry-level positions such as an Associate Underwriter or an Associate Claim Representative in numerous geographic locations.  We also have several openings in technical areas such as IT, Actuarial and Accounting.  We hire both people right out of college and people with many years of experience.  We hire people with many different backgrounds and majors – the important thing is that the prospective associate has good communication skills, good logical reasoning skills and be an agile, lifelong learner.

What should interested candidates do to find out more and get started?

To get started, we suggest a candidate go online to our Auto-Owners Insurance Career Center at  Candidates will have the ability to set up a profile and apply to one or more of our open positions.  Candidates can also apply to a general position which will be reviewed by a Recruiter to determine which open positions may be a good fit for the applicant based on their education, skills and experience.   We also welcome candidates to come into our offices for a screening interview.  In our Home Office in Lansing, MI, candidates can just walk in during normal business hours and a Recruiter will meet with them.  In other locations, an appointment can be scheduled for a similar screening interview.

hiring Outlook

1,400 Job openings forecast for coming year 4% Job Growth
6 Average applicants per opening 7,284 Applications received
1,269 Positions filled in past year 35% New hires by employee referrals
189 New positions created 422 Jobs filled by current employees
Yes Recruits on college campuses 148 New graduates hired
6% Voluntary turnover for full-time employees 9% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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