We are a 24/7 contact center that provides customer service solutions to thousands of businesses around the globe.
How to Get Hired
We asked AnswerFirst Communications, Inc. for some inside information on how to get hired at the organization. Here is what they had to say.
What key characteristics tell you a prospective employee will be a great fit for your company?
A great employee shares the same values and moral principles as our organization. We look for those who have integrity, respect, accountability and diversity. They should have a strong desire to serve others with a positive attitude, excellent organizational skills, patience and the ability to perform well under pressure in our fast paced environment. They would also be a results driven team player with the ability to multitask, produce quality work and consistently exceed customer expectations. Those who are detail-oriented and have an entrepreneurial desire to be part of a growing team make an excellent fit.
What can prospective employees do to get your attention?
Prospective employees catch our attention when we can see they are looking for a career and not just a job. They present us with a resume that accurately describes what they can contribute to the position and our team. They are able to demonstrate their skills and experience through our pre-hire evaluations and screening. They are excited about joining our team by coming prepared to the interview with knowledge and research on us as a company. They already envision themselves as part of our company and know what our company vision, mission and values are and identify with that through their work ethic.
Are there any positions or types of candidates you are particularly focused on hiring in this coming year?
We are always accepting applications from qualified professionals to fill our Customer Service Professional remote position. We always focus on hiring for this position and will continue in the coming year to keep our 24/7 contact center staffed with professionals to provide customer service on behalf of our clients. We partner with thousands of clients across the globe and our goal is to always be prepared to exceed their expectations as well as plan ahead for our continued growth.
What should interested candidates do to find out more and get started?
We have a recruiting website join.answerfirst.com that was specifically created for our Customer Service Professional position. Candidates who visit this site get a glimpse at everything they need to know about the position and our company. Specifically they can find the following information:
Detailed information about the CSP position.
Equipment requirements to qualify to work remote.
Example Calls - These are actual calls that they can expect to handle daily in this position.
Testimonial video from current CSP’s and our CEO on what it takes to be successful in this position.
Information about our company and our culture here at AnswerFirst.
Once they are certain this is the position for them our application process is also located on this site to begin their pre-hire process.
We also partner with ZipRecruiter and Indeed for any other open positions that become available at AnswerFirst.