American Fidelity Assurance Company is a supplemental benefits provider for more than 1 million customers in the education, municipality, auto retail and healthcare industries. We help employers offer a range of benefit options to their employees and help their employees protect their income.
How to Get Hired
We asked American Fidelity Assurance Company for some inside information on how to get hired at the organization. Here is what they had to say.
What key characteristics tell you a prospective employee will be a great fit for your company?
American Fidelity seeks high performing, motivated professionals to contribute to our Company. Our environment focuses on collaboration and openness, so we search for candidates who are team players. We take pride in having a diverse workforce committed to exploring new ideas. We look for candidates who want to make a difference and focus on serving others.
Characteristics we always look for in Colleagues include strong communication and problem-solving skills. We also evaluate whether candidates share our Core Values of being Always Fair, Focused, Flexible, Future-oriented and Financially Secure.
What can prospective employees do to get your attention?
Our recruiters look for candidates who demonstrate key soft skills during the preliminary screening, testing and interview phase. Use your resume and cover letter to showcase your collaborative nature, flexibility and interpersonal communication skills. Those are the items that set great candidates apart from those who just meet the basic requirements of the position. The key is showing how you’ve used these soft skills to succeed in your career rather than just stating them. How have you collaborated in previous positions to meet Customer needs? How were you flexible in dealing with change?
Since we have a highly collaborative environment, our hiring process typically includes a team interview, where the whole team may be involved. This gives both the team and the candidates a chance to see how they will fit and if they will be able to work as a team.
Are there any positions or types of candidates you are particularly focused on hiring in this coming year?
While we have a variety of positions open at any time, some of the positions where we expect the most growth are sales, IT and Operations.
We hire account managers nationwide to consult with Customers about their benefits options. These Colleagues earn salary plus commissions and work with an established worksite Customer base of either education or a combination of health care providers, municipalities and auto dealers.
Our Operations area includes positions like benefits adjusters, Customer service adjusters and Customer service representatives. We’re continually focused on our Customers and processing claims in an accurate and timely manner so we’re often seeking candidates dedicated to helping others.
Our IT team works to anticipate and meet technology needs to support our infrastructure and among other positions includes numerous software developers, database developers and technical infrastructure specialists.
What should interested candidates do to find out more and get started?
Candidates interested in American Fidelity should visit our careers site, AmericanFidelity.com/careers to find current openings and information about the Company.
You can learn more by following our careers blog, Inside.AmericanFidelity.com. Here you’ll get the scoop on American Fidelity, including information on our culture, benefits, perks and people. Each month in our Ask a Recruiter column our recruiters respond to questions about working at American Fidelity. In our monthly Day in the Life feature, Colleagues share what a typical day in their position is like, why they like working here and tips for getting hired.
You can receive automated notifications of new job postings by joining our Talent Network: http://www.jobs.net/jobs/americanfidelity/en-us/.
Check out our careers social sites below for more ways to connect.