At American Fidelity Assurance Company, 92 percent of employees say their workplace is great.



This review is based on 918 employee surveys, with a 90% confidence level and a margin of error of ± 1.87. It was published on Sep 9, 2016. 6529 Visitors

What Employees Say

I feel good about the ways we contribute to the community.
I'm proud to tell others I work here.
When I look at what we accomplish, I feel a sense of pride.
People here are given a lot of responsibility.
I am able to take time off from work when I think it's necessary.

What They Do

We asked American Fidelity Assurance Company to explain what they do. Here is what they had to say.

American Fidelity Assurance Company is a supplemental benefits provider for more than 1 million customers in the education, municipality, auto retail and healthcare industries. We help employers offer a range of benefit options to their employees and help their employees protect their income.    

About this Company

Website: Industry: Financial Services & Insurance
US Headquarters: Oklahoma City, Oklahoma US Sites: 27
Major Locations: Ontario, California; Mason, Ohio; Elk Grove, California; Indianapolis, Indiana US Employees: 1,757
US Revenues: $1,169 million Worldwide Revenues: $1,169 million
Corporate Structure: Private Founded: 1960

Colleagues enjoy a break in our new workspace.

Perks and Programs

We asked American Fidelity Assurance Company to share a few programs they feel really capture what's unique about their workplace. Here is what they had to say.

  • Dress for Your Day: American Fidelity treats Colleagues like adults and lets them choose the appropriate wardrobe for their day based on their schedule. That may mean wearing a suit on Monday for a presentation, jeans on Tuesday when you just have a department meeting, sweats at home on Wednesday, business casual for meetings on Thursday and jeans and a T-shirt on Friday to celebrate Chari-tee Day and donate to that month’s Colleague-selected charity.
  • Pension and 401(k: Like just about every other large company, American Fidelity offers a 401(k) with matching opportunities. Unlike most companies, they also still provide a Company-funded pension plan to give Colleagues an extra boost to their retirement savings. Plus, Colleagues can earn even more for their 401(k) through incentive opportunities and can save for retirement through their Health Savings Accounts as well, including earning up to $1,000 in wellness incentives for their HSAs.
  • Career Development: American Fidelity has a dedicated career development specialist who helps Colleagues create a career plan, work toward their career goals and prepare for interviews for other positions in the Company. Approximately half of the Company’s positions are filled through their promote from within program credited in part to the many training and career development opportunities.
  • Tuition Reimbursement and Professional Development Opportunities: The Company has paid out more than a million dollars through the tuition reimbursement program, which allows Colleagues to go back to school even for degrees and courses not directly related to their jobs. Colleagues can take on-site college courses in addition to the plethora of courses available from the Training team, receive time and financial assistance to complete industry certifications and are encouraged to serve on boards of professional organizations.
  • Work/Life Balance: Colleagues can grab breakfast and lunch at the on-site restaurant, work out with a personal trainer at the on-site gym or attend group exercise classes, get their car washed on-site, buy stamps or discounted movie and theme park tickets and more to help them save time and money. They can get a massage onsite and can also have their prescriptions delivered to the on-site medical clinic, which also provides wellness check-ups and coaching, allergy shot administration, well woman exams, diabetes management, depression screening and treatment, chronic headache treatment, cold/flu/sinus infection treatment, family planning and more!
  • Mobile Workforce: At least 70 percent of Colleagues opt for flexible schedules and about half of Colleagues at the corporate headquarters work from home at least 20 percent of the time. Their new headquarters in Oklahoma City is entirely wireless, allowing Colleagues to easily move around within the building or even work from the patio.
  • Community Opportunities: American Fidelity focuses on serving the people who build our communities such as teachers and municipal workers through our products and services and that carries over into caring for our own community. Each month we raise money for a different charity nominated by Colleagues. We offer donation matching and paid volunteer time; the use of Company time to tutor at a local elementary school; campaigns for the for local and national groups including Allied Arts and United Way; on-site blood drives and more!
  • Events: Events can bring the whole family together. Our annual Famboree gives Colleagues a chance to show off their kids and grandkids to coworkers and enjoy celebrating with both their home and work families. Bring Your Kids to Work day helps the kids and grandkids of Colleagues learn more about AF and what their family member does. The annual Service Awards luncheon honors long-term service and we host a variety of on-site events big and small to thank Colleagues. Events can range from bringing in food trucks or ice cream, pizza parties, lunch celebrations, painting classes, inflatable games, costume contests, or even a pets day where animals from a local shelter visited and found new homes.


$49,933 Average salary and additional cash compensation for Customer Service $120,175 Average salary and additional cash compensation for Sales
100% 401(k) match of employee's contribution, up to 2% of an employee's salary86% Company-paid health coverage for employees (N/A)
83% Company-paid health coverage for dependents (N/A) 86% Company-paid health coverage for part-timers
18 hours Weekly hours required for part-timers to receive health insurance $1,047 College Tuition Reimbursement


  • 401(k)
  • Stock options to employees
  • Long-term care insurance to employees
  • Pre-tax savings account
  • Health insurance for retirees


  • Free snacks during the day
  • Subsidized lunch on a regular, daily basis
  • Massage therapy
  • Fitness classes
  • Banking
  • Free beverages during the day
  • Take-home meals on a regular, daily basis
  • Discount ticket sales
  • Car wash
Colleagues support United Way


26 days Paid time off after one year of full-time employment 18 days Paid time off after one year of part-time employment
10 days Paid sick days after one year of full-time employment


  • Flexible schedule (70% use it)
  • Compressed work weeks (11% use it)
  • Telecommute option (84% use it)
  • Phased retirement planning (1% use it)


80 days Job-protected maternity leave54 days Average length of maternity leave new mothers take
80 days Job-protected paternity leave6 days Average length of paternity leave new fathers take
80 days Job-protected parental leave for adoptive parents


  • Lactation room(s)
  • Paid sick leave to care for a child or relative
  • Elder care resources


  • Medical care
  • Vision care
  • Mental health care
  • Fertility treatments
  • Dental care
  • Prescription drug subsidy
  • Alternative treatments (such as acupuncture, homeopathy, or chiropractic)


  • Breast cancer screening
  • Skin cancer screening
  • Blood pressure screening
  • Complete biometric screening
  • Medical facilities (only at headquarters)
  • Prostate cancer screening
  • Cholesterol tests
  • Flu shots
  • Fitness center (only at headquarters)
  • Subsidized offsite gym memberships

Community Involvement & Philanthropy

20 hours Paid time off to volunteer $1,051,065 Philanthropic donations in last year
$333,845 Total company-matched employee donations in last year


  • 1 events a year connect employees with peers from different racial/ethnic, religious or country-of-origin identities
  • Married employees in same-sex or heterosexual relationships receive the same benefits
  • Non-birth parents in same-sex relationships can take parental leave

Executive Diversity

AF Colleagues took a time out to support Pets and People at our Home Office Campus


Jessica Sanders enjoys time with her family at our annual Famboree Family and Charity Event

How to Get Hired

We asked American Fidelity Assurance Company for some inside information on how to get hired at the organization. Here is what they had to say.

What key characteristics tell you a prospective employee will be a great fit for your company?

American Fidelity seeks high performing, motivated professionals to contribute to our Company. Our environment focuses on collaboration and openness, so we search for candidates who are team players. We take pride in having a diverse workforce committed to exploring new ideas. We look for candidates who want to make a difference and focus on serving others.   Characteristics we always look for in Colleagues include strong communication and problem-solving skills. We also evaluate whether candidates share our Core Values of being Always Fair, Focused, Flexible, Future-oriented and Financially Secure.

What can prospective employees do to get your attention?

Our recruiters look for candidates who demonstrate key soft skills during the preliminary screening, testing and interview phase. Use your resume and cover letter to showcase your collaborative nature, flexibility and interpersonal communication skills. Those are the items that set great candidates apart from those who just meet the basic requirements of the position. The key is showing how you’ve used these soft skills to succeed in your career rather than just stating them. How have you collaborated in previous positions to meet Customer needs? How were you flexible in dealing with change?

Since we have a highly collaborative environment, our hiring process typically includes a team interview, where the whole team may be involved. This gives both the team and the candidates a chance to see how they will fit and if they will be able to work as a team.

Are there any positions or types of candidates you are particularly focused on hiring in this coming year?

While we have a variety of positions open at any time, some of the positions where we expect the most growth are sales, IT and Operations.

We hire account managers nationwide to consult with Customers about their benefits options. These Colleagues earn salary plus commissions and work with an established worksite Customer base of either education or a combination of health care providers, municipalities and auto dealers.

Our Operations area includes positions like benefits adjusters, Customer service adjusters and Customer service representatives. We’re continually focused on our Customers and processing claims in an accurate and timely manner so we’re often seeking candidates dedicated to helping others. Our IT team works to anticipate and meet technology needs to support our infrastructure and among other positions includes numerous software developers, database developers and technical infrastructure specialists.

What should interested candidates do to find out more and get started?

Candidates interested in American Fidelity should visit our careers site, to find current openings and information about the Company. You can learn more by following our careers blog, Here you’ll get the scoop on American Fidelity, including information on our culture, benefits, perks and people. Each month in our Ask a Recruiter column our recruiters respond to questions about working at American Fidelity. In our monthly Day in the Life feature, Colleagues share what a typical day in their position is like, why they like working here and tips for getting hired. You can receive automated notifications of new job postings by joining our Talent Network: Check out our careers social sites below for more ways to connect.

hiring Outlook

391 Job openings forecast for coming year 5% Job Growth
47 Average applicants per opening 20,350 Applications received
406 Positions filled in past year 19% New hires by employee referrals
150 New positions created 134 Jobs filled by current employees
Yes Recruits on college campuses 9 New graduates hired
5% Voluntary turnover for full-time employees 17% Voluntary turnover for part-time employees
* All figures refer to 12-month period prior to reporting, unless otherwise noted.

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